Shipping Policy
Last Updated: January 2026
Thank you for shopping with Dr-squatch store.
We are committed to providing fast, reliable shipping for all of our customers.
Order Processing
- Orders are processed within 1–2 business days after payment has been successfully received.
- Orders are not processed or shipped on weekends or U.S. public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates
We offer:
- FREE Standard Shipping on all orders over $14.99 USD.
- Shipping fees for orders below $14.99 are calculated at checkout.
Estimated Delivery Times
United States
- Processing Time: 1–2 Business Days
- Shipping Time: 2–5 Business Days
Canada
- Processing Time: 1–2 Business Days
- Shipping Time: 3–8 Business Days
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, customs clearance, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address. Please allow up to 24–48 hours for tracking information to become available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support as soon as possible at:
Email: [email protected]
We will work with the shipping carrier to help resolve the issue promptly.